I got my new hub 5 at 5th and managed to install it at that day. just in the past hour my HUB 4 decided to develop the white light of death. We would like to show you a description here but the site won’t allow us. 4 – Connect the router’s power cord and turn both of them on. 0 with NETGEAR R8000 Nighthawk X6 but keep VM LAN ports for TV etc in Networking and WiFi yesterday; No internet - Green flashing internet light in Networking and WiFi yesterday; Hub 4 issues in Networking and WiFi Sunday; VM booster stopped working in Networking and WiFi SundayRed power light on the Virgin Media Hub 3. Call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit. The Virgin Media Hub lights can tell you a lot about its status. I reset and then it worked for a short while - 5197352Hi Just move into a new house and received a new broadband installation kit today and having some issues after plugin the hub. on 19-01-2023 16:35. 0. I've checked the network log and there's a lot of warnings - 5169887. But the light is Amber. Hub 4 flashing white then turning red. Dear Reece, The pod breath either blue or green sometimes white. . the green bar is not flashing and it just. This flashes during set up, and then stays green for 2 minutes when you're done. Hub 3 has everything required to serve up to 516Mbps (M500) to your household, though you may struggle to get all of that speed to a single device over wifi, since the Hub 3 doesn't offer. Equipment activation on 0800 953 9500. Otherwise, go over the instructions again before contacting support. We would like to show you a description here but the site won’t allow us. I've restarted it, called the support line. It’s just a yellow light remaining. I checked my router and it has a flashing blue light. The virgin media connect app says I have no pod connected. I followed the install instructions but they all seem to suggest that when I plug it in I will get a white flashing light. Red light on hub 3. The WiFi Booster will start copying your Hub’s details. Section 2: Virgin Media Hub 4 Lights 2. on 07-01-2023 14:46. Options. on 17-01-2023 11:31. Red Light. If it’s flashing green, it’s starting up. It has done for over a couple of hours now. If the power button is flashing amber your hub is in recovery mode. I checked my router and it has a flashing blue light. It’s likely to be a loose connection in your home. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. on 08-04-2023 10:07. After a few minutes the pod with two Ethernet port starts flashing blue, the other pod with one Ethernet port continually flashes white, neither of the ports connect to the new hub 5. Make sure the Hub is on both at the wall socket, and on the power button at the back of the Hub. Reading other posts, I know I need a new modem. But in most cases, a green light will mean something else depending on which light is green. All wifi devices will now need reconnecting to the best SSID at each location. From top to bottom, this is what the other lights on the Super Hub mean: The “Traffic” light: If this is twinkling blue or green, everything’s working. Re: Intelligent Wifi Hub Not Connecting. New Hub5 with incorrect wifi password on set up QuickStart, set up and connections. Hey Riaak, thank you for reaching out and a warm welcome to Virgin Media and the community I am sorry you are having some connection issues. Two green lights will flash and then stay solid on the router, as well as the white power light flashing for a while and then staying solid, alongside the two solid green lights. Virgin Media’s mighty Hub brings the magic right into your home. Put your hand on top of the router once it's been powered on a while, it should feel hot - not enough to burn but you can tell its working if it's physically warm. Now, navigate to the Advanced Settings, then click on Wireless. And sure enough, the Hub 3 is capable of supporting download speeds up to 1Gb. Have you been able to check our service page here to see if this is due to any known network issues in the area. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. White light on. Connect the white cable properly to the Virgin media wall socket. Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. For Hub 5, Hub 5X, Hub 4. Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. This light flashes green when the Hub's downloading a software update. It should be a solid white light if your Hub is powered on and working correctly. I had Internet working fine on the old hub wich was the hub 3, when i plugged in the hub 5 my devices say connected without internet and also no devices connected by ethernet are working either the light on the hub. Virgin Media; My Virgin Media; Shop;. 1, sign on and put it into modem mode. If you’re using a splitter, make sure that’s firmly connected, too. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. Virgin media lack of interest in customers internet problems makes me wonder why people stay with them. If the Power light is not on, your Hub is not connected to a power source and needs to be plugged in. on 09-12-2022 14:59. Replace virgin media hub 3. Replace virgin media hub 3. Broadband. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. Aware that this could be a software update, I left it for a few hours. I have attempted to reset and hard reset which has failed, still got flashing blue lights with no Internet. Flashing arrows doesn't always mean no connection. HUB 5 Flashing Blue Light. The WiFi reception is poor. I know work as been going on today but I still have a red flashing phone light on my hub 3. As per headline noticed that the internet is a bit hit and miss. Stay safe online. I work from home so it is so important to try find a solution quickly! I have checked the status in the area and there are no issues. If the lights indicate a problem, try the next. . 2) Turn off the hub and disconnect any Ethernet cables. then will come back on. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or. Telewest wall socket: no visible power to be switched on. WiFi connection problems can be frustrating, but we’re here to help keep you online. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM. Options. hub 5 flashing blue light. It will show what the Hub is doing. Please look out for the purple envelope in the top right of the screen. Further power cycles and resets do not change the behaviour. My virgin wifi booster dosent seem like it's on. It is important to check out our full article on Virgin Media router lights if you are experiencing problems with white lights, where you notice that the light is white, or if you are experiencing flashing power lights other than having your router flashing green. on 08-04-2023 10:07. Options. 4. 3 – Reconnect the power adapter for the modem to the wall. Check the Hub Power Supply. Channel Optimisation must be left on. Connect the white cable properly to the Virgin media wall socket. Most problems can be fixed by getting your own router or better still a mesh system router and just using the virgin supplied router as a modem, I have a cheap Tenda nova mesh system plugged into my super hub in modem mode, it fixed the constant. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. I can find my WiFi network and connect with it. Virgin Media Router Arrows Flashing Green; Virgin Media Green. is there a problem with the connection or is th. - 5254472It is now Saturday and the hub is still flashing green. We would like to show you a description here but the site won’t allow us. Check with the points below to understand the Virgin Media Hub 4 lights; Plain white: The moment you turn on the Hub 4, you will see a solid white light flashing for almost 60 seconds. Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. My Virgin Media App. I'm currently on 1Gig contract with virgin. HUB 4 broken. When this light is on, it typically means that there is a network issue that needs to be addressed. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. Hi anais834, Welcome to the community and thank you for posting. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. 2. Options. My Hub 4 is pulsing white and occasionally flashing blue and red. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. Tried this 3 times to no avail. I’ve recently upgraded from a hub 3 to a hub 5. Restart the hub. on 30-09-2020 17:56. 1 from a browser?. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. No amount of restarting/waiting 10-15 minutes fixes it. the hub is still flashing green lights 24 hours now. Will the pod still work or does it have to be 1 single network. no activity at all on the LAN ports. And put access to hub 5. 30 this morning I noticed flashing red light on my hub 5 and knew something was up. We would like to show you a description here but the site won’t allow us. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. What reasons would cause my Virgin Media Hub 4 to slowly pulse its white LED suddenly? I dont seem to have lost service or speed, but I cant log into the hub on 192. on 31-12-2022 12:53. Flashing white light: When the Hub is booting up, it displays a flashing white light. Or buy a Mifi home router open to any network (~£50) and then get a data SIM - look at Smarty - for an example. If the light ring flashes rapidly, it indicates that the WPS connection was unsuccessful and you should try again. If it's ambient, sounds like the hub may have died. Options. Blue flashing light, no amount of resetting or restarting is fixing it. . Options. Joining in. Flashing White – Booting/Connecting; Stable White – Connected; Flashing Red -telephone connection issue When you first plug the mesh WiFi Pod into a socket, the light should turn solid for a moment, then slowly pulse as it connects to the WiFi Hub. I didn't need an engineer to come as I had the. phoned virgin today they say will monitor the hub over next 24 hours - problem ill get an engineer . i have looked at the network log doesn't look good . In order to have this rectified, we'd need to. Had my hub 3 swapped for a hub 5 four days ago. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. The light codes on the Virgin Media 4 hub are the same as the Hub 5. Switched on and off. the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. Check the router panel/diagnostics and it’s reporting everything is fine. We recently moved into our new house and have signed up with Virgin Media for our WiFi. It's 0800 953 9500 and you will need the Hub serial number/MAC address from the barcode sticker, and your account number. We would like to show you a description here but the site won’t allow us. on 06-12-2021 12:09. I’m not having any issues I was just wondering why the light is now flashing red (it’s the RX light that’s flashing red in the picture). White light on - Page 2 - Virgin Media Community - 5030957. 02-02-2023 02:25 - edited 02-02-2023 02:25. Flashing White. When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into. no idea what any of this means , will test the speed of wifi today when gamingHold the pinhole reset button for 10 seconds on the back of the Hub. 2. Received an intelligent WiFi Pod a couple of days ago, has been plugged in to different locations and distances to my router but the white light keeps blinking and it doesn't connect to my Hub 4. intermittent. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. This means that the Virgin Media Hub is on. Wait 5-10 minutes for the Hub to reboot itself. _____________. I have a red light on the hub. . Try. Arrows: Amber WiFi icon: no color The bottom: No white light. . how to turn off or down the led ring on a virgin router hub 4 How to login == referral code get £50 off= 4 flashing blue and no internet! Hi, just found out I am having troubles with my internet connection! in the afternoon there was a small blackout in the area, lasted less than a second (I was at work), but when I came home internet seemed to work just fine. Upon receiving the Hub 4 I followed the setup guide, however, the flashing white light is followed by a solid red light. . on 13-06-2023 11:34. Suddenly this morning we have a green flashing light with no internet. The hub built in test says “Your broadband connection is down”. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). Only light showing is the Orange (white) one, unless I reboot the hub when it goes through its slow display of flashing green and red lights, then back to where we started. Virgin Media Hub 5 Light Status Overview. Wait a few minutes for the Hub to clear its settings and reboot. Internet has been down for a day, our router is flashing yellow. This flashes during set up, and then stays green for 2 minutes when you're done. ughugh. The white power light will come on and the arrows will be flashing amber or red. Browse Virgin Media Virgin Media Community. Joining in. Did nothing, just the same solid white light. It’s likely to be a loose connection in your home. For the 2nd time in the space of a few days I've got a flashing hub. com If it’s red, this indicates that there’s a problem with your WiFi connection. I have tried a pinhole reset twice now but the light remains orange. 0. - checked all cables, switches etc for loose connections. 0. Have tried resetting: holding reset button for 60 seconds; no dice. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. If the Virgin Media box is flashing white for longer than a few minutes, this could be a sign of an issue. Regards, Daniel. Wifi boosters are really hard for me to get connecting. Go to solution. The WiFi Booster will start copying your Hub’s details. Use a pen to press the reset button, and hold it for 10 seconds. 2 Internet Light. Manage Your. Hey. I can't even game without bad lag. Regardless of the reason for the red light, this will need looking into further, in the meantime can you try this for me: • Turn the power switch off on the back of the Hub. my hub 3 has only a yellow light on it right now. Then you can connect to whichever signal you want (before it would've be automatic). Table of Contents. The Hub should now operate. Virgin media hub 4 constant white flashing. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. The base light keeps flashing green and no signal on the Internet light. I got a new Hub 5 today and my existing WiFi Pod can't connect to it (constant blinking white light). my wifi went down suddenly last night and hasn’t come back since. Red light: Hub 4's red light indicates a problem with your connection. We would like to show you a description here but the site won’t allow us. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. It acts as a sign of an entirely operational and functional state. on 27-06-2022 07:59. 6 You can now unplug the larger . If you’re using a splitter, make sure that’s firmly connected, too. I have been through all the help guides - checked connections, rebooted, reset, you name it. I recently upgraded by bandwidth and a hub 5 arrived today. Here is a handy guide to the light on your Hub 5. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal. When the Hub is in router mode, it will be white. Users should wait for at least 5 minutes for the boot-up process to. 4 and 5GHz. Options. Just keeps resorting back to flashing green. Remember: Once the Hub is reset, it will. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. on 07-05-2023 01:19. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3,. Get a clearer signal Interference can weaken your Hub’s powers, so it’s best to position it away from other electricalDisconnect all unneeded ethernet cables from the rear of the Hub. 1 from a browser?. Tudor. hub4 light goes from solid white to flashing white. Green power light is flashing and WiFi light is green. I have also fairly recently moved up to 650Mb broadband to combat these issues. We would like to show you a description here but the site won’t allow us. Learn more. Have upgraded from hub3 to hub4 to get 1 gig broadband. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. 2 – Wait for 1 to 2 minutes. Try a pinhole reset using the hole on the back of the hub (which. I haven't had internet for 5 days now. Arrived. A week later. The Virgin Media Hub lights can tell you a lot about its status. Logging into the advanced settings (IP address in browser) says internet has registration failure. . 0 has got a constant orange light and our internet is working intermittently and not connecting to all devices. From what I have looked at, a lot of the other people who have had this problem is due to the network dropping in the area. on 06-12-2021 12:09. A guide to the lights, reading from top to bottom, can be found below. If you are with Virgin Media with a Hub 5 then check out our guide. With the Hub Powered on use a paperclip or similar (I use a mobile phone SIM Slot tool) and do a pinhole reset. If its the former you need a technician visit, as either the hub is receiving no signal, or insufficient signal from the network. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. The SSID must be password protected. Similar to other posts in this forum, my Virgin Media Hub 4 has stopped working after I tried to reboot it. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Green flashing light on Hub 3 QuickStart, set up and connections. Logging into the advanced settings (IP address in browser) says internet has registration failure. Virgin Media Hub 3. Options. Virgin Phone Switchover. Hi all, thanks for contacting us to let us know that you are seeing issues with the WIFI pods disconnecting. Turn it on. I’ve tried all the online advice and also spoken to a virgin media adviser however they were. The pod breath either blue or green sometimes white. These lights are: Power: This light will be solid white when the router is powered on. No ongoing issues upon checking in mobile app and website. In some cases, the issue may not be with the white connector cable but with the hub power supply cable. All my cables are. It may be the Pod just needs to be re-activated. Options. See where. Wait for the hub lights to stop flashing, this can take up to 5 minutes. A flashing red power light signals that there’s an issue that needs addressing. Regards . When you first turn the Virgin Media Hub on it will show a solid white light for around 60 seconds, it is also the white power light of your Virgin Media Hub. 3. Switch on at the mains socket. The Power light is blinking green and a green WiFi light: If your WiFi isn’t working but the Hub is on, there may be a loose connection in your home. Virgin Media Super Hub 2. Ganzino. Hub 4 Flashing Blue light L8tonn. You can use a pen or paper clip to do this. I'm currently on 1Gig contract with virgin. Options. Powered by unlimited lightning-fast broadband, our Hub serves up the WiFi strength you need to scroll, meme and stream. Forgot username?. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be. 3 weeks ago. However, all the pods are doing is flashing a white led and jot connecting in anyway shape or form . 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Yellow flashing light on Hub 5. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. The Virgin Media Hub might not work for you, so you might need to install a stand-alone WiFi router. Flashing white: The WPS button has been pressed, and the router is searching for devices to connect. This means the Hub is on, but your WiFi isn’t. on 30-11-2022 19:19. 😯 It's almost 2 weeks. Options. Virgin Media Hub 4 Lights. It may be the Pod just needs to be re-activated. In either Mode the red power light is an indication of over heating and most not be ignored. White power light is on and Internet lights are off. Alternatives to Super Hub 4 routers. Are there any tests that forum staff can run to check whether the router is working correctly. Good morning, My virgin WiFi Hub 3. Changed the router, everything was fine. Flashing white light – This means the Hub is booting up. It has it for about 30 minutes and then turns solid white but no devices can connect to it. It is booting up and should be ready in 5 minutes. Make sure that the cable is well connected to the splitter. KieranNana. All of a sudden my connection was lost so i check up on the box and its a white solid light. Why is the green arrow lights flashing on hub3? Hello, got a Hub 3 today in the post. Green power light is flashing and WiFi light is green. Restart the hub. The service status in our area shows no issues. Did nothing, just the same solid white light. Then, it tests your broadband speed to make sure there are no issues. same for disney etc. Make sure the wall power supply is well connected. 1 ACCEPTED SOLUTION. Switched on and off. It may also flash green when the Hub is performing a software update. They switched me over and told me I couldn’t use the old hub, annoyingly. 5x red flashing light. No issues in area currently. Press and hold the WPS/Virgin Media button on your Hub until the lights start. Select Apply changes. Browse.